Privacy policy

Ipocket respects your privacy and is committed to protecting the personal information you share with us when visiting our website or purchasing our products.

Information We Collect

Depending on how you use our website, we may collect:

  • Name and contact details.

  • Billing and shipping addresses.

  • Email address and phone number.

  • Order details and purchase history.

  • Payment transaction references and payment status.

  • Information you provide when contacting customer support.

  • Website usage information, cookies, and device-related data where applicable.

We do not intend to collect more personal information than is reasonably necessary for the purposes described in this policy.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders.

  • Confirm payments and provide order updates.

  • Respond to customer enquiries.

  • Handle returns, refunds, and warranty requests.

  • Improve our website, products, and services.

  • Prevent fraud and protect the security of our business.

  • Send promotional communications where permitted and, where required, with your consent.

  • Comply with applicable legal obligations.

Payment Information

Payments may be processed by third-party payment service providers. Your payment details are handled in accordance with the relevant provider's security and privacy practices.

We do not intentionally store complete payment card details on our own systems unless explicitly disclosed and handled through an appropriately secured, compliant arrangement.

Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment processors.

  • Shipping and delivery partners.

  • Website hosting and e-commerce providers.

  • Customer support and technology service providers.

  • Government authorities or other parties when legally required.

We do not sell your personal information to third parties.

Cookies and Website Technologies

Our website may use cookies or similar technologies to maintain shopping cart sessions, remember preferences, analyze website performance, and improve your browsing experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Security and Retention

We use reasonable safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No online system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purposes described in this policy, including order management, legal compliance, dispute resolution, and recordkeeping.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where processing is based on consent.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before acting on your request.

Third-Party Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them.

Children's Privacy

Our website is intended for individuals who can legally make purchases under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.

Contact Us

For questions or requests relating to your personal information:

Email: iapplemini.shop@gmail.com