Terms of service

Welcome to Ipocket. These Terms of Service govern your access to and use of our website and the purchase of products through our online store.

By using our website or placing an order, you agree to these terms, subject to your rights under applicable law.

1. General Conditions

You must use our website lawfully and provide accurate information when placing an order.

We reserve the right to refuse or cancel orders where there is a legitimate reason, such as suspected fraud, pricing errors, product unavailability, or a violation of these terms. Any refund due for a cancelled paid order will be handled in accordance with applicable law.

2. Products and Descriptions

We aim to display accurate product descriptions, specifications, images, prices, and availability.

However, minor differences in color, appearance, packaging, or presentation may occur. Product specifications and included accessories will be as stated in the applicable product listing.

Please review the product description carefully before placing an order.

3. Pricing and Payments

All prices and applicable charges will be displayed at checkout. The currency and applicable taxes will be identified where required.

We reserve the right to correct genuine pricing or listing errors before accepting an order, subject to applicable law. If an order is cancelled because of an error, any payment collected will be refunded as required.

Orders are subject to successful payment authorization, except where another payment arrangement is expressly offered.

4. Orders and Acceptance

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We may contact you to verify order information or notify you if a product is unavailable. If we cannot fulfil a paid order, we will arrange an appropriate refund in accordance with applicable law.

5. Shipping and Delivery

Delivery estimates are provided for guidance and may vary due to circumstances outside our reasonable control.

Our Shipping Policy forms part of these Terms of Service. Nothing in that policy excludes any delivery-related rights you may have under applicable law.

6. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our published Refund and Return Policy, along with any applicable product warranty and statutory consumer rights.

Nothing in these terms limits mandatory rights available to consumers under applicable law.

7. Product Warranty

Products may be covered by a manufacturer or seller warranty where specified in the product listing or accompanying documentation.

Warranty coverage, duration, exclusions, and claim procedures will be provided with the relevant product information.

Any warranty terms are in addition to rights that cannot lawfully be excluded or restricted.

8. Intellectual Property

Unless otherwise stated, the website's original text, graphics, branding, layout, and other content are owned by or licensed to the relevant rights holder.

You may not reproduce, distribute, modify, or commercially exploit protected website content without prior authorization, except as permitted by law.

9. Acceptable Use

You agree not to:

• Use the website for unlawful or fraudulent purposes.

• Attempt to interfere with website security or operation.

• Introduce malicious software or harmful code.

• Misuse another person's information or account.

• Copy or exploit website content in violation of applicable rights.

10. Third-Party Services

Our website may use third-party services for payment processing, delivery, analytics, hosting, or other functions. Their services may be subject to separate terms and privacy policies.

We are not responsible for matters outside our reasonable control, subject to any liability imposed by applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, Ipocket will not be liable for indirect or consequential losses arising from the use of our website where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot legally be excluded or limited. Your statutory consumer rights remain unaffected.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Changes to These Terms

We may revise these terms from time to time. Updated terms will be published on this page with a revised effective date.

Changes will apply as permitted by applicable law and will not retrospectively remove rights that have already accrued.

14. Governing Law and Disputes

These terms are governed by the laws applicable in India, subject to mandatory consumer protections and the jurisdiction of competent courts or forums.

Nothing in this section prevents consumers from exercising rights before a competent consumer dispute resolution authority.

15. Contact Information

For questions about these Terms of Service, please contact:

Brand: Ipocket